Shipping policy

This Shipping Policy describes how we handle order processing, shipping, and delivery. Please read carefully before placing an order.

Processing Times

All orders are processed within 2 - 5 business days. Delivery may vary depending on customs clearance and the destination country. Orders are not processed, shipped, or delivered on weekends or holidays.

If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.

 

These are our average shipping times:

USA: 2-5 Business Days

Canada: 10-30 Business Days

Australia: 10-30 Business Days

Rest Of World: 10-30 Business Days

Please note: delivery times are estimates and not guaranteed.

Tracking Information

Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking updates may take a few days to appear. You can track your package using the link provided.

Shipping Restrictions

Certain items may have restrictions depending on the shipping destination (e.g., oversized products, materials restricted by customs).

Damaged, Lost, or Delayed Shipments

We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please contact the carrier to file a claim.

For missing packages or delayed shipments beyond the estimated timeframe, please contact us, and we will assist where possible.